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Why should I have my bins cleaned professionally?

Bacteria such as tuberculosis, salmonella, E coli., Listeria, Staphylococcus, and Streptococcus, constantly multiply in trash bins creating a health hazard. Our service cleans and sanitizes trash bins to eliminate 99.9% of bacteria in trash cans.

How often should I clean my bins?

Depends on you!

We offer several different options to keep your bins scrubbed year round, according to your preference in frequency.

Why should I pay to have my bins cleaned when I can do it myself?

We’ll do a much better job than you could ever do yourself. We clean bins with extremely hot water (up to 200 degrees) under 3500 PSI. We use far less water and we collect and dispose of the wastewater properly and safely.

When will you come to clean my bins?

We will schedule your bins to be serviced on the day AFTER your garbage and recycling has been picked up. Cleaning your bins the following day allows for less need to reschedule, because we recognize the garbage collection companies experience unforeseen delays which impacts pick up times.

How do I sign up?

Just click any of the links on our page that say “Sign Up!” and then fill out the form. Once registered, we will get you scheduled and send you a notification for your first service. When choosing monthly service, you will be charged for three cleanings upon sign up which renew automatically to ensure no lapses in service. Quarterly customers will be charged for two cleanings, also with automatic renewal. You will receive a receipt via email after each service. We also send email/text reminders leading up to all your upcoming service appointments.

Do you operate year-round?

Our services are provided between April 15th and December 31st, annually. If inclement weather occurs during our operating season making it unsafe, you will be notified, and your appointment rescheduled.

Do I need to keep payment info on file?

Yes, you will need to enter your payment information into our secure payment portal. You will have to select the option to allow us to charge in the future. Once that has been done, we will get you set up on the schedule and notify you of your first cleaning.

How soon can you get here?

We will make every effort to get to your bins as soon as possible. We will schedule your bins to be serviced on the day AFTER your garbage and recycling has been picked up. Our sophisticated routing software allows us to efficiently plan the fastest route possible.

Do we use hazardous chemicals?

No, we use an environmentally friendly process which sanitizes and disinfects your bins using 200 + degree water with no chemicals added, We use only biodegradable deodorizers to effectively neutralize odors.

How will I know that you are coming?

Once you’ve signed up, we will schedule you as soon as possible and notify you of the first service date. Leading up to your cleaning visits, you will receive a text/email notice in advance of the day of service, and also the morning of service, as a reminder to leave your bins outside for us!

What if I need to reschedule a service?

We understand that things such as vacation and medical events happen. We kindly ask that you let us know with as much advanced notice as possible. With our text/email reminder system, we will make it as easy as possible for you to facilitate a rescheduling, however, please note it may be up to multiple weeks before we can coordinate you back on the schedule as our routes typically dictate the rescheduling timeframe. If you alert us in advance there will be no charge to be rescheduled. If communication has not been made in advance by the client, and the bins are not present, the client may be subject to a rescheduling or cleaning-service fee.

Will my bins be spotless?

The happiness of our customer base is always our #1 priority. We will make every effort to get your bins as clean as possible, with the goal of them looking brand new. If your trash bins have been heavily abused for many years, we will use several different techniques to remove stubborn stains and grime, but sometimes it takes multiple treatments to get everything off the inside. This is another reason we recommend our subscription plans. If you are not happy with the result, then we are not happy. Please reach out if you have any questions, comments, or concerns, and we will do what we can to make it right for you.

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